Mailbox configuration

Learn how to set up a mailbox of your own enterprise within your silo

You can configure a mailbox of your own enterprise within your silo to enhance communication. Mails sent from a recognizable address tend to be trusted and opened more frequently, particularly in light of today's cybersecurity challenges.

This mailbox serves multiple purposes, including sending documents, reminders, eSigning (for Nitro and Adobe Sign) and for portal notifications.

Set up a Microsoft Office 365 mailbox

You have the ability to set up a Microsoft Office 365 mailbox yourself within the silo settings. Here are some important details to consider:

• It is advisable to utilize a general mailbox, such as legal@, compliance@, or corporate@, since only one mailbox can be added to your silo.
• Do not use a shared mailbox.
• Every three months, you will need to reactivate your login for your O365 mailbox, as the system requires periodic sign-ins. This reactivation is necessary every three months, unless you have adjusted the mailbox settings to require more frequent logins.

Below you can find a step by step guide on how to set up a Microsoft Office 365 mailbox

For detailed instructions, click 'Start tutorial' below.

Set up mailbox with providers such as Google or others

In addition to setting up a Microsoft Office 365 mailbox, you also have the option to configure mailboxes with other providers, such as Google.

To set up this mailbox, you can configure this using either a connector certificate or mailgun. 

Here are some important details to consider:

• It is advisable to utilize a general mailbox, such as legal@, compliance@, or corporate@, since only one mailbox can be added to your silo.
• Do not use a shared mailbox.